We tried to insure 2 Blackberry Curves 8520 purchased from MTN. The obvious choice to us was to insure it thru MTN Insurance.
MTN Insurance sent us a letter stating that they cannot insure the handset, as it was too high risk. I am not sure if this has to do with a previous claim, or if they just no longer insure those models.
I feel that when we purchased the phones, MTN should have informed us that they either a) won't insure if it is a replacement phone, OR b)that they don't insure those models at all.
I want to take the matter further with MTN, but thought I would first find out if I am even right being upset about this treatment from MTN, or if this is standard practice