Pastel Partner 11 Interstore Transfer

**farhad** · 02-Oct-12, 02:07 PM

Hi

When I try processing an inventory transfer only one store show on the list whereas there should have been four stores.

The new store has been created but I cannot see it when trying to do a Interstore Transfer.

Ia m using Pastel Partner 11

Any help will be greatly appreciated.

Thanks

**Neville Bailey** · 02-Oct-12, 02:45 PM

Hi Farhad, have you linked all your inventory items to all your stores?

I am not at my computer at the moment but, if my memory serves me right, you need to go to Edit...Inventory...Stores and then, for each store, link it to every inventory item.

**farhad** · 02-Oct-12, 02:46 PM

Hi Neville

Thanks for the feedback. Will try it and revert to you thanks.

Tried linking invetory item to Store and tried doing the Interstore Transfer and it not work.

The problem is that the stores has been created and when I am trying to do an Interstore transfer it only bringing up one.

I would like to know what happen to the other three stores?

Farhad

**farhad** · 03-Oct-12, 03:27 PM

Hi Neville

I tried your suggestion and did not work.

Any other suggestion I can try to resolve problem

Thanks

farhad

**Neville Bailey** · 03-Oct-12, 03:33 PM

Perhaps your user profile has not been set up to allow you access to certain stores (this only applies if you are not set up as a supervisor).

Log on as a supervisor and then go to Setup...Users/Passwords...Users.

Look up your user name and then, at the bottom right, click on the Store Access button. Make sure the stores that you need are ticked.

**farhad** · 03-Oct-12, 03:42 PM

Hi Neville

I did as you said and supervisor rights are all enabled.

When I go into View / Inventory / Listings / Stores - I can see all 4 stores (001, 002, 003, 004)

The moment I go into Process / Inventory Journals / Interstore transfer / Only 1 Store appears. (001)

Could it be that the database is corrupted?

Thanks

**Neville Bailey** · 03-Oct-12, 03:56 PM

Farhad, I think I need to log onto your system remotely via TeamViewer, so that I can see where the problem might be.

If you have not got TeamViewer, you can download it from here. You can call me on 0824567881. I will be available from now until about 4.30pm, otherwise tomorrow morning at 8am.