We need to connect staff in 3 or 4 offices, 2 or 3 people per office
to a central phone system, where all the incoming lines are in 1
office, and the operator should be able forward calls to any extension
in any office, or the caller should be able to select a destination
from a prompt.
I'm thinking Astrisk..... but I've never worked with it, and teleco's
isn't our game really. Our current Avaya switchboard doesn't have a
VOIP module, and and it's apparently a rather expensive upgrade.
Can anyone please give me some pointers, and possible offer some
support when needed in the Alberton / JHB area?
To get started, what would I need for such a setup? We all have
Android / Blackberry handsets so I'm thinking we could use them as
VOIP handsets as well, but I'll need a few cordless (either analogue
or digital, please make a recommendation?) in 2 of the offices. All
the offices have at least a 4MB ADSL line and I'l sure we can upgrade
them all, or get extra lines if needed. the head office will have 4
telkom lines (via ISDN). These people do travel bookings so they'll be
on the phones a lot.
Any recommendations, pointers, etc would be highly appreciated.