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Thread: Pastel:Reallocating a payment from a debtor

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    Pastel:Reallocating a payment from a debtor

    I am having a problem in that I allocated a payment from a debtor to a wrong set of invoices.I now want to allocate to the correct ones so that my aging is not affected.If I check on the match open item i can no longer see the invoices which i want to allocate the payment to in the event that i reverse the transaction in the cash book.

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    Platinum Member Neville Bailey's Avatar
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    Have you tried going to Process...Match Open Item? You can reassign open item matching there with a simple drag and drop action.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    firstly when the payment was processed in the cash book,it was allocated to the wrong invoices(which can no longer be seen on - process match open item).a reversal for this payment from a debtor was made in the cash book.The correct entry was made and proper matching was then done.

    The problem now comes as I have now received a payment for the invoices which i had initially wrongly allocated as they can no longer be seen when i want to allocate even by using the method you suggested.I now need to know how i can then make them appear so that i can allocate them with their payment.

    Thank you

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    Email problem
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    gmwaoyo - You should still be able to go to Match Open Item select customer/supplier and go to the period in which it was processed and reallocate.

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