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Thread: E@syfile on Windows 7 64 bit

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    E@syfile on Windows 7 64 bit

    Hi All
    I am struggling to get E@syfile working on Windows 7 64 bit.
    I have installed the software straight from efiling website.
    I have contacted SARS and they say it's my server setting on my laptop.
    I have ensured that Java and Adobe are all up to date.

    When I open the program, there is a small middle screen saying "processing" and it shows a clock face with the minutes
    hands going round and round. And that's where it stays.
    Yet if I download onto an older pc with XP, the program opens instantly.

    I have even had our IT guy have a look.
    Have tried Windows updates.

    Any suggestions how to fix?

  2. #2
    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by Kelli Gilmour View Post
    I have ensured that Java and Adobe are all up to date.
    That might be the problem. Perhaps you can try this advice.
    The trouble with opportunity is it normally comes dressed up as work.

  3. Thanks given for this post:

    Kelli Gilmour (13-Sep-12)

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    Shouldn't be the Operating System. Download google chrome and use that instead of IE and see what you get.

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    Dave A, thank you! That solved the problem.

  6. Thanks given for this post:

    Dave A (13-Sep-12)

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