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Thread: CPA Contact

  1. #1
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    CPA Contact

    Hi everybody

    i just need to find out if there are alternate ways of contacting the CPA call centre to query a complaint?
    reason i ask is that i have been hanging on the phone for between 20-30 minutes and still my calls were not taken and had to be dropped, i even emailed and no responce. i have a person's email address that i sent my complaint documents to and other documents that were required and for the past week now i havent had any responce to emails sent to the address asking for feedback.

    is there like a physical address that i could go there and get some light of the status of complaint? also is there a durban branch or so??? as the call centre number is a 012 ...

  2. #2
    Platinum Member sterne.law@gmail.com's Avatar
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    Try 012 940 4450 - The complaints handling unit
    Email:k.madinga@thencc.org.za
    Anthony Sterne

    www.acumenholdings.co.za
    DISCLAIMER The above is merely a comment in discussion form and an open public arena. It does not constitute a legal opinion or professional advice in any manner or form.

  3. #3
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    Hi, I have called the same tele number and waited for so long on so many occasions during the day. I however just forwarded my email to k.madinga, hope I get some responce from here. But is there any other alternate contact for my complaint?

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