What are your rights when it come to late payments?
I was told by Standard bank during a recorded telephone call, that if i dont pay my bond by the due date that i not longer have any rights as a consumer, ie the CPA no longer protects my rights as a consumer.
I was told that they, Standard bank have the right to harrass me from the day after the payment was due, at anytime of the day or night, weekday or weekend and as many times as they choose.
I can understand if you dont take the call or, if i switch them off etc, which i have never done. As a bussiness owner for over 20 years, I have found that it is always best to communicate with suppliers or anyone for that matter who you owe money.
What i dont appreciate is when the bank calls me at 9 pm at night, then start theatening me to make payment within 24 hours, for an amount of twice the outstanding balance. I told the person what they can do with the threat, "call me during banking hours" and switched off the phone.