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Thread: Easyfile Problem with submitting

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    Exclamation Easyfile Problem with submitting

    Hi There,
    I need some help plse. Ive loaded the Easy file software,captured the company and the employee details. Created an IRP5 for the employee. Did the EMP501 declaration - self assess, ready to file then my problem starts when I try to submit the EMP501 via e-filing - Where it asks how do you wish to submit -via e filing or electronic. I choose "All" and e filing and insert the company's efiling details - then it says the reference nr is not valid?? Also just want to make sure when and if i sort the submitting problem out - does the IRP5 automatically get submitted with the EMP501?
    Please if you can assist me?

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by Willemien View Post
    Also just want to make sure when and if i sort the submitting problem out - does the IRP5 automatically get submitted with the EMP501?
    Yes.

    With the reference number problem, I suggest log in to the efiling profile and compare the PAYE reference number to what you have captured in E@syfile.
    Also check the permissions of the efiling profile - it might not be set to accept EMP501 submissions.

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