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Thread: Pastel Xpress (Start-up) - file missing - reinstall pervasive - Which version???

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    Exclamation Pastel Xpress (Start-up) - file missing - reinstall pervasive - Which version???

    Hi there.
    So suddenly one pervasive file goes missing and Pastel won't start up anymore (error 53).
    I am supposed to re-install it.
    I did uninstall via PSA.

    But now, which Pervasive do I have to install???

    Client for Windows?

    Should I first re-install PSA?

    Thanks,
    Tato

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    Platinum Member Neville Bailey's Avatar
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    To check which version of Pervasive to install, either look in Start...Programs...Pervasive, or look in the Control Panel and go to Add/Remove Programs (Windows XP) or Programs and Features (Windows 7).

    I guess it will probably be Pervasive Workgroup V9 (not likely to be Client for Windows).
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Tato (04-Aug-12)

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    Quote Originally Posted by Neville Bailey View Post
    To check which version of Pervasive to install, either look in Start...Programs...Pervasive, or look in the Control Panel and go to Add/Remove Programs (Windows XP) or Programs and Features (Windows 7). I guess it will probably be Pervasive Workgroup V9 (not likely to be Client for Windows).
    Thanks, Neville!
    I had already uninstalled Pervasive, but PSA was still there, so I started it. It found some files with 9.6 and the Help-file mentioned only 9.6 and Workgroup and Server.
    So I installed 9.6 Workgroup for Windows and Pastel starts again.

    I just wonder why did that one file vanish (causing the error 53).
    Well, who cares ... (at least we shouldn't, to save time)

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    Platinum Member Neville Bailey's Avatar
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    The file was most likely removed by your anti-virus or anti-spamware system - Pervasive is often been perceived (incorrectly) as a threat.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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