hi folks ,

would anybody have a solution to this problem : " reference number does not exist or user does not have rights to taxpayer " ? i do all my payments via e-filing but when it comes down to submitting my final recon to sars via easy filing i get this message ? now i took the precaution of whacking everything onto a disc ( second option when submitting ) when i saw this problem and handing it in before cut off date . before going down the help desk rout is there anybody who might have a intelligent solution to this problem ? as things stand my recon is still pending although i submitted via disc and will i be in trouble for submitting twice if i can fix this problem and get it through easy filing as well ?