Client needed me to work on laptop because laptop was slow.
Picked up laptop and fixed it.
Dropped off laptop at client, client signed job card.
Week later client complains that laptop is SLOWER than when I collected it. ( Doesn't e-mail or call me telling this, only tells me when I ask for payment ).
Client hasn't paid me yet for job. ( Doubt she will )
Client said she will call me during this week to come do the laptop again, but this time she wants me to do it onsite. ( According to the client nothing was done on the laptop but I'm still charging her ).
So now it's Thursday, nothing from the client yet. ( They COD . no 30-days ).
If the client found someone else to "fix" it, can I still hold her liable for the call-out fee? Because I DID fix the damn thing.
How should I approach this?
Wait till till Monday, call the client as say, "Haven't heard from you yet with regards to the laptop, can we make an appointment?"