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Thread: Pastel BIC Error

  1. #1
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    Pastel BIC Error

    Hi,

    A client of mine has changed servers. When opening Pastel, they get the following error:

    Click image for larger version. 

Name:	Pastel BIC Error.jpg 
Views:	140 
Size:	46.9 KB 
ID:	2684

    It seems like the path to BIC has changed and now it can't pick it up.

    Any suggestions on how to fix this?

  2. #2
    Gold Member Martinco's Avatar
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    Please remember you have to register the new server with Pastel and get a new registration #
    Martin Coetzee
    Supplier of Stainless Steel Band and Buckle and various fastening systems. Steel, Plastic, Galvanized, PET and Poly woven.
    We solve your fastening problems.
    www.straptite.com

    You may never know what results will come from your actions, but if you do nothing, there will be no results... Rudy Malan 05/03/2011

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    J7J (04-Jul-12)

  4. #3
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    Hi, thanks for the response.

    Can you advise what information they will need to give to Pastel in order for them to register the new server?

    Thanks!

  5. #4
    Platinum Member Neville Bailey's Avatar
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    You can register it online.

    There will be a box online in which you can edit the access code, as this code will have changed because of the new server. During the registration wizard, an access code will be generated.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    J7J (04-Jul-12)

  7. #5
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    Thank you.

    I will let them know.

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