I'm wondering, do you think that your banking experience can be improved? I know this is a very broad question, but I'm looking for broad answers. In terms of internet banking, mobile banking, branches, etc, what do you think can be improved or expanded? What about new services, products and ways of dealing with your bank? I'm not only talking about your personal banking experience, but about business banking as well.
I'm throwing this out there to see what I can learn. I've started working in a banking environment, and they're big on new ideas from their staff. And of course, the greatest ideas are the ones that satisfy the customer's needs and wants. Power to the people!
Thanks for your input.