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Thread: Data integrity problem

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    Data integrity problem

    After one of my customers had a data problem we ran the data integrity tool. Now for one company the age analysis shows an entry which was a correction by the integrity tool at 31/3/2012 but on the statement it is against 31/3/2013. Any idea how to fix this?
    Thanks in advance
    Suzette

  2. #2
    Platinum Member Neville Bailey's Avatar
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    Hi Suzette,

    Data corruption cannot be fixed via the normal Pastel user interface, i.e. you cannot process journals to fix it.

    However, I have the software to fix corruption and I can fix your problem remotely via TeamViewer.

    Let me know when it would suit you and I will check my diary.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    View Neville Bailey Photography

    *** 20% DISCOUNT ON PASTEL XPRESS / PARTNER SOFTWARE UNTIL 15 DECEMBER 2017 ***

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Suziem (22-Apr-12)

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    Thanks Neville, we restored a backup but I will definitely remember for future integrity problems. Kind regards

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    hie, have got the same problem
    Sinini

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