Results 1 to 4 of 4

Thread: A Case Study in China QC Control

  1. #1
    Full Member yuemax's Avatar
    Join Date
    Sep 2011
    Location
    Shenzhen, CHINA
    Posts
    50
    Thanks
    5
    Thanked 16 Times in 12 Posts

    A Case Study in China QC Control

    Hi all,

    Interesting case study that I've been working on.

    We are currently working with a major USA importer of garments from China and Vietnam.

    When they first approached us, they were enduring endless quality issues and tolerance non-conformities.

    We put together an inspection program for them, with weekly DUPRO & Final Random Inspections. Over the course of the last four months, we have done analysis and have seen a marked improvement in the quality, with just an occasional failure in AQL. This has had a two-fold benefit: 1. - the USA client is having to make fewer trips to China, his onward clients are more satisfied. 2. - The supplier/factory is happier as well, as they are having to pay less compensation for defective shipments, the client is off their backs. A nice win-win situation.

    This is not to say that it is fool-proof, that is why even though the quality is better, the USA client is persisting with the inspection program.

    Cheers,
    Max
    --

    Ensuring Quality from China: www.TopInspection.com
    Custom Fitted Caps: www.PandadStuff.com

  2. #2
    Diamond Member AndyD's Avatar
    Join Date
    Jan 2010
    Location
    Cape Town
    Posts
    4,923
    Thanks
    576
    Thanked 934 Times in 755 Posts
    Why are the QC measures from the side of the factory so inadequate in the first place?? Instead of the customer having to employ you maybe the factory should offer you a full time contract.
    _______________________________________________

    _______________________________________________

  3. #3
    Full Member shani's Avatar
    Join Date
    Sep 2011
    Location
    Humen town,Dongguan city,Guangdong, China
    Posts
    65
    Thanks
    4
    Thanked 2 Times in 2 Posts
    Lack of trust between people, may be if the factory offer MAX a full time,the client would not believe them.
    http://yihaolamp.com
    professional in indoor lamps manufacture

  4. #4
    Full Member yuemax's Avatar
    Join Date
    Sep 2011
    Location
    Shenzhen, CHINA
    Posts
    50
    Thanks
    5
    Thanked 16 Times in 12 Posts
    Quote Originally Posted by AndyD View Post
    Why are the QC measures from the side of the factory so inadequate in the first place?? Instead of the customer having to employ you maybe the factory should offer you a full time contract.
    Third-party inspection is the most reliable way of enforcing quality. If they hire me full time, I loose the ability to provide impartial evaluation of quality standards (ie. my salary).

    Shani is correct, i would also loose end-client trust - as who is paying me at the end of the day.

    Third-party QC - as I do now - ears and eyes on the ground, in the end client's interests only...

    Cheers
    Max
    --

    Ensuring Quality from China: www.TopInspection.com
    Custom Fitted Caps: www.PandadStuff.com

Similar Threads

  1. [Article] Practical aspects of management study
    By Ajay in forum Entrepreneurship and Business Management Forum
    Replies: 2
    Last Post: 15-Aug-11, 09:19 AM
  2. [Opinion] Need your help from Paris for a study about mobile marketing in SA!
    By Jhane in forum General Business Forum
    Replies: 2
    Last Post: 14-Jun-11, 03:30 PM
  3. [Article] EAAB issues Study Guide on 17 April 2009
    By QUINN in forum General Business Forum
    Replies: 1
    Last Post: 03-Jun-09, 09:11 AM
  4. Another study about constraints on business.
    By Dave A in forum General Business Forum
    Replies: 0
    Last Post: 24-Sep-06, 09:23 PM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •