Page 1 of 3 123 LastLast
Results 1 to 10 of 25

Thread: efiling and windows problem

  1. #1
    Diamond Member wynn's Avatar
    Join Date
    Oct 2006
    Location
    east london
    Posts
    3,338
    Thanks
    548
    Thanked 624 Times in 523 Posts

    efiling and windows problem

    Spent the last few days trying to submit my VAT returns via efiling using my default browser 'Windows'.
    Everytime I tried to raise the return using 'adobe reader' my computer kicked me back to the previous page, I tried down loading 'adobe flash' through efiling link to see if that would help, it kicked me out every time.

    I went direct to adobe, downloaded flash and noticed it wanted to load 'Chrome' as well, fortunately I already had 'Chrome' so just the flash loaded.

    Tried to submit VAT return via 'Chrome' same problem.

    In the end in desperation I used 'Firefox' and 'voila'

    Has anybody else experienced a problem with efiling and 'Windows' and 'Chrome'??
    "Nobody who has succeeded has not failed along the way"
    Arianna Huffington

    Read the first 10% of my books "Didymus" and "The BEAST of BIKO BRIDGE" for free
    You can also read and download 100% free my short stories "A Real Surprise" and "Pieces of Eight" at
    http://www.smashwords.com/books/view/332256

  2. #2
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Location
    Durban, South Africa
    Posts
    20,980
    Thanks
    3,055
    Thanked 2,462 Times in 2,067 Posts
    Blog Entries
    12
    I've been having no problems via Internet Explorer.

    There are two options when it comes to filling in those returns, though - flash or Adobe.

    Are you having a problem with both options?
    The trouble with opportunity is it normally comes dressed up as work.

  3. #3
    Diamond Member AndyD's Avatar
    Join Date
    Jan 2010
    Location
    Cape Town
    Posts
    4,403
    Thanks
    513
    Thanked 854 Times in 687 Posts
    Quote Originally Posted by Dave A View Post
    though - flash or Adobe.
    Isn't Flash owned by Adobe? I've always considered them one and the same.
    _______________________________________________
    I am special and so is Vanash.
    _______________________________________________

  4. #4
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Location
    Durban, South Africa
    Posts
    20,980
    Thanks
    3,055
    Thanked 2,462 Times in 2,067 Posts
    Blog Entries
    12
    Perhaps I should have said Adobe Flash Player and Adobe Reader - my mistake.

    Anyhow, the option comes up at this stage, and normally defaults to Flash best I can tell.

    Click image for larger version. 

Name:	sars-returns.jpg 
Views:	220 
Size:	28.4 KB 
ID:	2308

    If you don't have Adobe's Flash Player installed, obviously you'll have a problem.
    Even if you select Adobe Reader you'll need a reasonably recent version. eFiling has a link to download Adobe Reader on the same page.

    Practically, I expect far more people who fill these things in are more likely to have Adobe Reader than the Flash Player installed on their pc given the popularity of pdf files...

    I do find the Flash version tends to render a lot faster though.
    The trouble with opportunity is it normally comes dressed up as work.

  5. #5
    Diamond Member wynn's Avatar
    Join Date
    Oct 2006
    Location
    east london
    Posts
    3,338
    Thanks
    548
    Thanked 624 Times in 523 Posts
    Yes using Windows Adobe Reader kept kicking me out and when I clicked on Adobe Flash it kept asking if I wanted to download Flash, when I clicked yes it would do the download then ask to switch the PC off.
    When I logged back in and tried to open my VAT return using Flash or reader it kicked me out the same as before.
    This was in Windows and Chrome, although by the time I tried Chrome I had already loaded Flash direct from the Adobe site but it still kicked me out even trying Reader through Chrome.

    That was when I tried Firefox successfully.

    Pays to have a few arrows in the quiver hey!

    Hope SARS don't bitch about a late return as a result of this.
    "Nobody who has succeeded has not failed along the way"
    Arianna Huffington

    Read the first 10% of my books "Didymus" and "The BEAST of BIKO BRIDGE" for free
    You can also read and download 100% free my short stories "A Real Surprise" and "Pieces of Eight" at
    http://www.smashwords.com/books/view/332256

  6. #6
    Site Caretaker Dave A's Avatar
    Join Date
    May 2006
    Location
    Durban, South Africa
    Posts
    20,980
    Thanks
    3,055
    Thanked 2,462 Times in 2,067 Posts
    Blog Entries
    12
    Seems the Flash option doesn't work anymore. Filing my EMP201's now I kept getting kicked out with a security problem. The error message requests that I ensure I've selected the Adobe option when filling out the return.
    The trouble with opportunity is it normally comes dressed up as work.

  7. #7
    Platinum Member Mike C's Avatar
    Join Date
    Apr 2012
    Location
    Durban
    Posts
    2,242
    Thanks
    207
    Thanked 310 Times in 268 Posts
    Is anyone else having a problem downloading their VAT statement from SARS Efiling? Windows Explorer keeps on renewing the tab and sometimes I get a partial view, but then it hangs up, so I cant view the whole page - nor can I print or save it.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

  8. #8
    Gold Member Chrisjan B's Avatar
    Join Date
    Dec 2007
    Location
    GEORGE
    Posts
    610
    Thanks
    234
    Thanked 72 Times in 65 Posts
    I struggle too, mostly I manage to get it working with Internet Explorer 32-bit on a Windows 7 64-bit machine with Adobe Flash player. Firefox is my favorite browser but for a reason I am unable to ascertain it does not work for me on e-filing with Adobe Reader or Adobe Flash player.

    I must say I use the latest nightly 64-bit builds of Firefox aptly called Nightly...

    It is only for e-filing I use Internet Explorer.

    Chrome I use infrequently as I have a problem with the way I print my bank statements from ABSA with PDF Creator, I seem to remember a while ago I did try Chrome with e-filing with little success...

    BOVER Technologies
    - computer sales and TeamViewer support
    Elmine Botha Freelance Photographer - Photographer/ Videographer

  9. Thanks given for this post:

    Mike C (05-May-12)

  10. #9
    Platinum Member Mike C's Avatar
    Join Date
    Apr 2012
    Location
    Durban
    Posts
    2,242
    Thanks
    207
    Thanked 310 Times in 268 Posts
    Hey! I have just downloaded Firefox 13 and installed it! It is fast and I am very impressed. Last time I looked at Firefox was version 8. I tried SARS and it loaded everything quickly, easily, and without a hitch! What a difference to the hassle that I was having with Internet Explorer. Just have to check out a few other things ... but for now I think I am a convert!
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

  11. #10
    Gold Member Chrisjan B's Avatar
    Join Date
    Dec 2007
    Location
    GEORGE
    Posts
    610
    Thanks
    234
    Thanked 72 Times in 65 Posts
    Quote Originally Posted by Mike C View Post
    Hey! I have just downloaded Firefox 13 and installed it! It is fast and I am very impressed. Last time I looked at Firefox was version 8. I tried SARS and it loaded everything quickly, easily, and without a hitch! What a difference to the hassle that I was having with Internet Explorer. Just have to check out a few other things ... but for now I think I am a convert!
    Remember to check for the latest versions of Java and Adobe Flash...

    BOVER Technologies
    - computer sales and TeamViewer support
    Elmine Botha Freelance Photographer - Photographer/ Videographer

Page 1 of 3 123 LastLast

Similar Threads

  1. Problem submitting EMP201 on eFiling
    By Deaana in forum Tax Forum
    Replies: 2
    Last Post: 11-Jul-11, 10:53 PM
  2. [Question] how to disable the "Windows deskop" in the task list, on Windows 7?
    By SilverNodashi in forum Technology Forum
    Replies: 0
    Last Post: 20-Feb-10, 11:12 AM
  3. WINDOWS XP vs WINDOWS VISTA
    By young in forum Technology Forum
    Replies: 13
    Last Post: 15-Feb-10, 11:33 PM
  4. Removing windows media player from windows vista
    By twinscythe12332 in forum Technology Forum
    Replies: 3
    Last Post: 25-Jan-10, 07:28 AM

Did you like this article? Share it with your favourite social network.

Did you like this article? Share it with your favourite social network.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •