I want to find out, what are the procedures to take legal action against a supplier - whom we have paid on the 28th November, and no services were delivered on the 1st December.
To make it a bit more clear, it's an ADSL provider and all our client's ADSL accounts are off because they didn't see our payment, nor do they bother to look at the proof of payment which was now sent to them 5 times since it was paid.
The money is earning interest in their account and our clients are loosing business. So I want to take legal action against them for loss of business as well as unlawful business conduct.
Does anyone know what todo in this case?