I recently bought a second hand car from a dealer in PTA! after i signed all the papers, the delivered the vehicle to me, WITH NO SPARE KEYS! The dealer assured me that he will get the spare keys from the previous owner. A couple of days later and i phoned the dealer only for him to tell me that the previous owner does not have the keys.
This would not have bothered me except that a replacement key from Hyundai cost in excess of R2500!
I would like to know 1. What are my rights in relation to the consumer protection act, And 2. what will be the best way to approach this problem?
Kind regards Johann Grobbelaar