Looking for some advice here on home content insurance.
My sister who stays in The JHB - Alberton area lost most of her electrical appliances last week, tv, hifi, fridge, freezer, alarm, gate motor and she has a 4 week old baby, lost the baby monitor, breast milk pumps, heaters, etc...
Now apparently someone stole the cable somewhere and this caused a power surge of some sort that damaged all the appliances...
So anyway she couldn't do much over the last 2 days as they don't do claims on a weekend so she called them today and they say that they do not cover damage to appliances through power surges!
The insurance is with Standard Bank\Hollard.
Is this correct?
any advice will be welcome as they urgently need to replace these items due to the newborn and they are not in a position to do it on their own as they have outlaid alot of money recently with the babies birth